Terms and Conditions

Terms & Conditions


This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and terms of use for access or usage of the domain name www.pplfoodandagro.org ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').

The platform is owned by PPL FOOD AND AGRO, a company incorporated under the Companies Act, 1956 with its registered office at ground floor, No. 484, 8th Main Road, near SBI Bank, HBCS Layout, Bengaluru Saneguruvanhalli, Bangalore, India (hereinafter referred to as "Platform Owner, 'w'e, 'u's, or 'our').

Your use of the platform and services and tools is governed by the following terms and conditions (?Terms of Use?) as applicable to the platform, including the applicable policies that are incorporated herein by way of reference. If you transact on the platform, you shall be subject to the policies that are applicable to the platform for such transaction. By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by you that are in addition to or conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

 For the purpose of these Terms of Use, wherever the context so requires ? You? 'Your' or user?' shall mean any natural or legal person who has agreed to become a user/buyer on the platform.

ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

The use of the platform and/or availing of our services is subject to the following terms of use:

To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our services and the platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the services meet your requirements.

The contents of the platform and the services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include and are not limited to the design, layout, look, and graphics.

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.

You agree to pay us the charges associated with availing the services.

You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms or Indian or local laws that might apply to you.

You agree and acknowledge that the website and the services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of such third-party websites. These links are provided for your convenience to provide further information.

You understand that upon initiating a transaction for availing the services, you are entering into a legally binding and enforceable contract with the platform owner for the services.

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees from any claim or demand or actions, including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy policy, and other policies or your violation of any law, rules, or regulations or the rights (including infringement of intellectual property rights) of a third party.

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to it or its enforceability shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore and Karnataka.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

SHIPPING POLICY

  1. GENERAL
    • The website www.pplfoodandagro.org ("Website") is operated by PPL FOOD AND AGRO ("We/Our/Us").
    • We are committed to delivering orders within the specified timeframe, in accordance with our terms and policies.
    • Deliveries are available in KARNATAKA, TAMIL NADU, and KERALA.
    • By using the website, you agree to this policy.
    • The currency used on this site is INR, and payments may be charged in your local currency at applicable exchange rates.
    • Our default delivery partner is TELEPORT and other vendors.
    • Orders are subject to product availability. If an item is out of stock, we will notify you and issue a refund (depending on product condition).
    • Please read this policy before making a purchase.
  2. DEFINITIONS
  3. COST OF SHIPPING
    • Shipping and handling rates will vary based on the product , quantity, size, and destination and will be calculated at checkout.
  4. SHIPPING UPDATES
    • You will receive a notification once your order ships, including courier details, and can track your order.
  5. HANDLING TIME
    • Orders are processed within 24 hours for Bengaluru city limits, 2-3 days for local deliveries, and 4-5 days for out-of-state deliveries.
  6. SHIPPING TIME
    • Delivery times vary by location and product. Estimated delivery time is 24 hours within Bengaluru; other locations may take longer.
    • Delivery times are approximate and can be affected by external factors like distance, weather & vendors.
  7. BUY ONLINE - PICK UP IN-STORE
    • You can order online and pick up in-store within 2-4 hours, depending on order processing time.
    • You will receive a notification when your order is ready for pickup. Orders not collected within 5 working days will be automatically canceled.
  8. LOCAL DELIVERY
    • We offer instant local delivery within 24 hours for Bengaluru city limits. This area is subject to change without prior notice.
  9. INTERNATIONAL SHIPPING
    • Currently, we do not offer international shipping.
  10. OTHER RULES
  • Shipping addresses cannot be changed after order placement.
  • While we aim to ship all items together, deliveries may be made in separate shipments.
  • We are not liable for delivery issues caused by logistics partners.
  1. RESTRICTIONS
  • Some items may not be deliverable to all locations. You will be notified at checkout if an item cannot be delivered to your area.
  1. WRONG OR INCOMPLETE ADDRESS
  • Ensure your shipping details are accurate to avoid delays or missed deliveries. No reshipment or refund will be provided for incorrect information.
  1. YOUR DATA
  • Your data is protected by our Privacy Policy, which can be found on our website.
  1. CHANGES TO THIS POLICY
  • We may update this policy periodically. Please review it before each use. Continued use of the website indicates acceptance of the revised terms.
  1. FORCE MAJEURE
  • We are not liable for delays or failures due to events beyond our control, including natural disasters, pandemics, or other unforeseen circumstances.
  1. CONTACT US

 

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